Fire and Smoke Damage in CT, NY, & MA, including Springfield, Hartford & New Haven.

Soot Damage Cleanup & Repair in Connecticut, Southern Massachusetts, and Westchester County New York

Remove the Stains and Odors Out of your Home with Our Professional Soot Cleanup Services!

What is Puff Back?

Puff back is more common with oil-burning equipment, such as a home furnace or boiler, but can also occur with gas-fired heaters. Puff back occurs when an ignition switch malfunction causes a furnace or boiler to discharge a massive amount of soot. Because the soot is black and sticky, it creates a major cleaning and deodorizing challenge. Interior surfaces, furniture, carpet, clothes, bedding and most other building contents must be treated to remove soot stains and odor. Sometimes ductwork must also be cleaned.

Soot damage is traditionally attributed to the aftermath of a house fire or the results of a furnace or boiler malfunction (also known as a puff back). The oily and gaseous properties of soot, make it one of the most difficult substances to clean-up, especially if not addressed in a timely matter. In addition to coating surfaces with an oily and gaseous (carbon) residue, soot can permeate into just about every nook and cranny in your home, leaving behind a horrible smell that can’t be removed by conventional cleaning methods.

Trust the experts! ServiceMaster Restoration by Wills is CT, NY, & MA’s locally owned fire restoration company, providing professional solutions for smoke and soot damage. Whether you’re experiencing an unpredictable house fire or dealing with an unknown malfunction in your furnace, we’re here to help. Awareness and quick action can make all the difference when it comes to minimizing property damage from soot. Contact us today for a Free Estimate on our soot damage and cleanup services!

Let us do the Dirty Clean Up Work for You

Take advantage of our professional soot cleanup technology and our expertise in the field - our extensive experience in disaster restoration enables us to provide the customized response we believe our customers deserve. As Connecticut, Southern Massachusetts, and Westchester County’s local disaster restoration company, we have helped restore thousands of residential and commercial buildings back to normal following a tragic fire or from a catastrophic puff back.

Quick action is important

Since soot is a byproduct of the combustion process, it’s black and powdery form can quickly turn into a sticky and gaseous form - easily circulating throughout your entire building. That’s why it’s important to react quickly! The sticky attribute of soot may cause the byproduct to cling to many unwanted areas throughout your building, such as wall corners and exhaust pipes.

Your best chance at minimizing the damage to your home is to act sooner rather than later, as smoke and soot can be absorbed by almost all of your furniture and contents, especially the extremely porous materials or surfaces, as they may continue to absorb odors until the soot is removed.

Professional Restoration for Soot Damage in Connecticut, Massachusetts, and New York

No need to feel overwhelmed from the extensive cleanup work involved from soot and smoke damage, simply contact ServiceMaster Restoration by Wills today for a fast and effective solution. We begin our restoration process with a thorough inspection of the home, assessing the damage and determining which cleaners or solvents are most appropriate.

Our services and expertise are well known to property insurance professionals throughout Connecticut, Southern Massachusetts, and Westchester County, so we do everything possible to expedite all insurance claims. Then we use only the most effective techniques for cleaning, stain removal, odor removal and deodorizing the home for soot and smoke cleanup.

We fix Puff Back and Water Damage Restoration

Our technicians are specially trained to take on the whole-house cleaning and deodorizing process required in response to a puff back occurrence. If soot damage is associated with fire damage or water damage that occurred when the fire was put out, don’t worry. ServiceMaster Restoration by Wills can protect your property while providing comprehensive restoration services. We can quickly provide temporary board-up repairs if necessary and we can also clean and store your portable possessions while building repair and restoration takes place.

We provide our emergency restoration services and soot damage repairs to residents all throughout Connecticut, Southern Massachusetts, and Westchester County, including: Springfield, New Haven, Hartford, Stamford, Norwalk, New Rochelle, Waterbury, West Hartford, Bristol, Meriden, RyeHamden, Manchester, West Haven,  Mamaroneck, Mystic, New LondonPort Chester, and cities nearby! Just contact us today and we’ll get all that soot out of your home!

Serving CT, NY, & MA including the Greater Springfield area
Our Connecticut, Massachusetts, and New York Service Area
Cities in Fairfield County, CT
Cos Cob
Darien
Greenwich
New Canaan
Norwalk
Old Greenwich
Riverside
Southport
Stamford
Weston
Westport
Wilton

Cities in Hartford County, CT
Avon
Berlin
Bloomfield
Bristol
Broad Brook
Burlington
Canton
Canton Center
Collinsville
East Berlin
East Glastonbury
East Granby
East Hartford
East Hartland
East Windsor
East Windsor Hill
Enfield
Farmington
Glastonbury
Granby
Hartford
Manchester
Marion
Marlborough
Milldale
New Britain
Newington
North Canton
North Granby
Plainville
Plantsville
Poquonock
Rocky Hill
Simsbury
South Glastonbury
South Windsor
Southington
Suffield
Tariffville
Unionville
Weatogue
West Granby
West Hartford
West Hartland
West Simsbury
West Suffield
Wethersfield
Windsor
Windsor Locks

Cities in New Haven County, CT
Ansonia
Beacon Falls
Bethany
Branford
Cheshire
Derby
East Haven
Guilford
Hamden
Madison
Meriden
Middlebury
Milford
Naugatuck
New Haven
North Branford
North Haven
Northford
Orange
Oxford
Prospect
Seymour
South Britain
Southbury
Wallingford
Waterbury
West Haven
Wolcott
Woodbridge

Cities in New London County, CT
Baltic
Bozrah
Colchester
East Lyme
Gales Ferry
Gilman
Groton
Hadlyme
Hanover
Jewett City
Lebanon
Ledyard
Mashantucket
Montville
Mystic
New London
Niantic
North Franklin
North Stonington
North Westchester
Norwich
Oakdale
Old Lyme
Old Mystic
Pawcatuck
Preston
Quaker Hill
Salem
South Lyme
Stonington
Taftville
Uncasville
Versailles
Voluntown
Waterford
West Mystic
Yantic

Cities in Hampden County, MA
East Longmeadow
Longmeadow
Springfield
West Springfield

Cities in Westchester County, NY
Harrison
Larchmont
Mamaroneck
New Rochelle
Port Chester
Rye

Our Locations:

ServiceMaster Restoration by Wills
26 Montauk Ave
New London, CT 06320
1-860-863-0380


ServiceMaster Restoration by Wills
200 Harvard Ave
Stamford, CT 06902
1-203-541-0741


ServiceMaster Restoration by Wills
235 Newfield Ave
Hartford, CT 06106
1-860-249-8828
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