Serving Connecticut, Southern Massachusetts, and Westchester County, Hartford, Stamford, Norwalk, New Rochelle, Springfield, New Haven
Drew is a Customer Service Representative for ServiceMaster Restoration by Wills, providing superior customer service as one of the first lines of communication for customers. He has years of customer service experience in fast pace working environments. His career started in 2009 as a representative for a prepaid card company. He worked for the company for 5 years starting as an Activation Specialist. He was promoted to be a Process Developer that handled all departments (Customer Support, Retailer Support, Lost and Stolen, Fraud and Escalations). Drew was later given the opportunity to work for a well-known credit card company as a Customer Care Professional where everything he had learned about customer service was put to the test. He was promoted as one of the mentors before leaving in 2016. Drew has a degree in Aircraft Maintenance Technology.
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