Serving Connecticut, Southern Massachusetts, and Westchester County, Hartford, Stamford, Norwalk, New Rochelle, Springfield, New Haven

About Us

About ServiceMaster Restoration by Wills

First and foremost, ServiceMaster Restoration by Wills is a disaster restoration company. If you are a home or business owner whose property has been damaged by fire, water, smoke, wind or mold, we have the experience and solutions to handle damage of any size.

When it comes to restoring your home or office, there are no details that go unnoticed. We offer comprehensive restoration and cleaning services throughout Connecticut, Massachusetts, and New York, including all of Connecticut, Southern Massachusetts, and Westchester County.

Affiliations

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American Red Cross, CT Chapter
American Red Cross, CT Chapter
BNI Mystic Chapter
BNI Mystic Chapter
Honorable Order of the Blue Goose
Honorable Order of the Blue Goose
The Connecticut Apartment Association
The Connecticut Apartment Association
Chamber of Commerce Eastern CT
Chamber of Commerce Eastern CT
Stamford Chamber of Commerce
Stamford Chamber of Commerce
Young Professionals of Eastern Connecticut
Young Professionals of Eastern Connecticut
Institute of Inspection Cleaning and Restoration Certification
Institute of Inspection Cleaning and Restoration Certification
Professional Insurance Agents
Professional Insurance Agents

Who We Are

After attending the same college, Taylor University in Upland, Indiana, owners Steve and Sheri Wills purchased their first ServiceMaster franchise in 1982. They handled every aspect of the company including marketing, sales, accounting and production.

The first franchise serviced areas around Stonington, CT and Westerly, Rhode Island. Steve and Sheri have since grown their business tremendously, which includes their service area, now providing disaster restoration services and professional cleaning in the New London and Norwich area, as well as Greater Stamford and Lower Westchester County, New York.

Despite expanding where they do business and growing their services to include all aspects of restoration, there is one thing that has remained constant: The team at ServiceMaster Restoration by Wills sets itself apart from others in the industry based on our integrity and customer satisfaction policy.

Meet Our Team

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Steve Wills Managing Director
Justin Kaufman Senior Project Manager
Kristie Miceli Administrator/Human Resources
Martie Harding Service Coordinator - Stamford Branch
Jennie Lackey Service Coordinator - Hartford Branch
Bobbie-Lynn Reska Service Coordinator - New London Branch
Kamera Dukes Accounts Payable
Megan Boylan Estimator
Dean Jackson Senior Operations Manager - Stamford Branch

Our team has the training, knowledge and experience to ensure superior customer service and quality solutions done right. Many of our employees have been with the company for over 10 years and are certified technicians in fire, water, mold and carpet restoration.

Our Services

We offer fire, water, flood,  and smoke restoration; mold remediation and removal, odor removal, sewage cleanup, crawl space cleanup, structural drying, documentation recovery and more.

We are here for you, any time, day or night, because you never know when disaster might strike. We offer 24-hour emergency restoration response throughout Springfield, New Haven, Hartford, Stamford, Norwalk, New Rochelle, CT, NY, & MA.

Trusted, Recognized Damage Restoration Contractor in Connecticut, Southern Massachusetts, and Westchester County

Over the past 25+ years, ServiceMaster Restoration by Wills has been recognized by ServiceMaster Clean as one of their leading franchises. In addition to our own company objectives, we also adhere to the corporate objectives, which are:

  • Honor God in all we do
  • Excel with customers
  • Help people develop
  • Grow profitability

We Have Experience Handling Even the Biggest Disasters

Following 9/11, we provided catastrophic loss restoration for several buildings in New York City. We also helped in New Orleans after Hurricane Katrina, in Florida after Hurricane Wilma, in Galveston, Texas after Hurricane Ike, and in New Jersey, New York and CT after hurricane Sandy.

Unlike our normal day-to-day disaster remediation, jobs of this scale require special services like moisture mapping, abatement, security services, power, plumbing, demolition and construction, ice blasting, content inventory, duct cleaning, and more.

The team at ServiceMaster by Wills has the knowledge, equipment and manpower to handle all aspects needed to keep losses to a minimum and get the facility back into business.

Recent Testimonials

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“Your staff was professional, caring, helpful and meticulous. Veto was exceptional and I could not have ask for better people to help.”

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Vivian H. of New Rochelle, NY

“You were professional, respectful, through and did a beautiful job. You kept checking to make sure everything was done to my satisfaction. You left the site...”

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Vivian H. of New Rochelle, NY

“The ServiceMaster people were diligent and did a very professional job in cleaning my house from the fire. This was a difficult task and it was tackled...”

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Frances G. of Scarsdale, NY

“The technicians were professional and kept us informed at all times what and why certain steps were being performed which in turn boosted our confidence that...”

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Edward M. of Scarsdale, NY

“Everyone we interacted with (Dean, who did the estimate; the woman who schedules appointments, and the technician) was extremely friendly, profressional and a...”

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Lisa L. of Mamaroneck, NY

“Prompt, professional and very very pleasant!!”

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Cindy C. of Greenwich, CT

Expert Disaster Restoration and Cleanup in CT, NY, & MA

Expert Disaster Restoration and Cleanup in CT, NY, & MATo us, there’s no other way to manage our business than to provide the best customer service to our customers. Disaster restoration isn’t easy, but our certified experts will guide you through the entire process and make sure that your property and personal belongings are restored to their original condition, or better!

Schedule a Free Estimate with one of ServiceMaster Restoration by Wills’s professionals and get help with everything from restoring your home from water damage to cleaning your carpet. We service all of Connecticut, Southern Massachusetts, and Westchester County, including Springfield, New Haven, Hartford, Stamford, Norwalk, New Rochelle, as well as Waterbury, West Hartford, Bristol, Meriden, Hamden, Manchester, West Haven.

Wondering if our services are available where you live? Check out our full service area.

our service area

We serve the following areas

New YorkConnecticut Our Locations:

ServiceMaster Restoration by Wills
26 Montauk Ave
New London, CT 06320
1-860-863-0380


ServiceMaster Restoration by Wills
200 Harvard Ave
Stamford, CT 06902
1-203-541-0741


ServiceMaster Restoration by Wills
235 Newfield Ave
Hartford, CT 06106
1-860-249-8828
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